Immeka

Legal

Terms & Conditions

Last updated

1. About these terms

These terms apply when you use immeka.com, including Ask Immeka, our AI agent. The site is run by Immeka Pty Ltd (ACN 639 304 073), a company registered in New South Wales that trades as Immeka Technologies (ABN 15 639 304 073). In these terms, “we”, “us” and “our” mean Immeka Pty Ltd.

By using the site, you agree to these terms. If you don’t agree, please don’t use it.

2. Your rights under the Australian Consumer Law

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law, or any other law, that can’t lawfully be excluded, restricted or changed. Where these terms say “to the extent the law allows”, that is what they mean.

3. Information on this site

Our pages, articles and case studies are general information about our services and how we work. They aren’t advice for your situation. We work to keep them accurate and up to date, but they may contain errors or be out of date. Case studies describe results for particular clients, and your results will depend on your business.

Nothing on the site is an offer to supply services. We don’t publish prices: every engagement is fixed-scope and fixed-price, and is set out in a written proposal.

4. Ask Immeka, our AI agent

Ask Immeka answers questions about our services and passes your enquiry to Richard. Because its replies are written by an AI model:

  • they may be wrong or incomplete, so please check anything important with us;
  • they are general information, not professional advice; and
  • it can’t quote prices, make offers, accept work, book times or make promises on our behalf. Only a written proposal from us does that.

When you use it, please don’t:

  • share passwords, payment details, health information or other sensitive information;
  • use it for anything unlawful, abusive or harassing, or to send spam;
  • try to make it ignore its instructions, reveal how it works, or act outside its purpose; or
  • use bots or scripts to chat with it, or use it in ways that overload it.

To keep it available and its running costs in check, Ask Immeka has daily and monthly limits, and we may pause, change or switch it off at any time. You can always email or call us instead. Our Privacy Policy explains how chats are handled.

5. Booking calls and our newsletter

Calls are booked through Cal.com, and our emails and newsletter are sent through Brevo. Those services have their own terms. You can unsubscribe from our newsletter at any time using the link in each email.

6. Using the site fairly

Please don’t interfere with the site or its security, test it for vulnerabilities without our written permission, upload malicious code, or access it in ways that overload it. If you do, or you break these terms, we may block your access to the site or to Ask Immeka.

7. Our content

The site’s text, design, graphics and code belong to us or to the people who license them to us. Client names and logos belong to their owners. You’re welcome to read our pages, share links to them, and quote short extracts with a link back, and AI tools may read and summarise them. Please ask us before republishing or reusing our content in other ways.

8. Links to other websites

We link to other websites, such as Cal.com, LinkedIn and our clients’ sites. We don’t control them, and we aren’t responsible for their content or how they handle your information.

9. Liability

We provide the site and Ask Immeka free of charge so you can learn about our services. Subject to section 2, and to the extent the law allows:

  • we don’t guarantee that the site or Ask Immeka will always be available, error-free or secure;
  • we aren’t liable for loss caused by relying on the site’s general information or Ask Immeka’s replies without confirming them with us; and
  • we aren’t liable for indirect or consequential loss, such as lost profits or lost data.

This section doesn’t limit our liability for loss caused by our fraud or wilful misconduct.

10. Paid work

These terms cover the website only. When you engage us, the written proposal and agreement you accept set out the work, the price, payment, and what each of us is responsible for. Where they differ from these terms, they apply instead.

11. Changes to these terms

We may update these terms when the site, our services or the law change. Changes apply from the date shown at the top of this page and don’t affect anything that happened before then.

12. Governing law

These terms are governed by the laws of New South Wales, Australia, and disputes about them may be heard in the courts of New South Wales.

13. Contact us

These Terms & Conditions were last updated on 1 November 2026.